28 August 2023

Our Customer Success department enhancing user experience even further

Good service, dedication, and understanding needs are so essential to us that we have established a separate department for them: our Customer Success department.

Our Customer Success department enhancing user experience even further

In the world of hospitality, it's not only essential to provide excellent service but also to be dedicated and understand the needs of your guests. The same applies to a SaaS company operating in the hospitality industry, such as RevControl. At our company, we place great importance on providing outstanding service, being fully committed to meeting our customers' needs, and offering personalized attention. That is why we have created a dedicated department: our Customer Success department.

As a pioneering supplier of a revenue management system, RevControl has always prioritized customer satisfaction. By establishing our Customer Success department, we are taking our service to an entirely new level. Our friendly and knowledgeable team is here to ensure you have the best possible experience with our system, assisting you in achieving your revenue management goals more effectively.

One of the distinctive focal points of the Customer Success team is offering complimentary online Customer Success calls. We recognize that not everyone possesses the same level of expertise in revenue management, even though it falls under your responsibility. Through our online Customer Success calls, we take the time to address all your questions and challenges, navigating the system together. Whether you require assistance with using our software, refining revenue strategies, or simply seeking expert advice, our Customer Success team is at your service.

But that's not all. We also provide comprehensive training opportunities, both during installation and beyond. This helps you get the most out of our system. Our team of professionals is available to offer personalized training sessions tailored to your specific needs. These sessions can range from basic software training to advanced revenue management strategies, equipping you and/or your team with the necessary knowledge and skills to optimize revenue growth.

At RevControl, we strongly believe that your success is intrinsically linked to ours. As a result, we constantly strive to improve our services and go the extra mile for your satisfaction. Our Customer Success department is proof of our dedication, serving as a central hub for all your needs, from technical support to strategic advice. We are here to support you every step of the way, ensuring that your revenue management journey is not only successful but also enjoyable. We make revenue management "easy"!

In summary, our recently established Customer Success department is a true game-changer for RevControl's clients. With complimentary Customer Success calls and additional training options, we're committed to empowering you and your team to reach new heights in revenue management. Trust us to be your partner in success as we unlock the full potential of your hospitality business together. You can reach us through the chat, support@revcontrol.com, or book a Customer Success call here.

Sem Bierings, Customer Success Manager

Sem BieringsCustomer Success Manager

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